About

WBCM Environmental

Business Overview

Welcome to WBCM Environmental Australia, our goal here is to improve the sanitary and hygiene conditions for all Australians, both domestically and commercially. Being a proudly Australian owned and operated company since 2003, WBCM Environmental Australia have expanded to provide a range of different services within the area of hygiene and sanitation. These services include Bin Cleaning, Odour Control Solutions and Waste Chute Cleaning. WBCM Environmental Australia is enjoying rapid growth from the expansion of its products and service offerings, as well as through a fast growing reputation for being the best in the business of Wheelie Bin Cleaning, Odour Control Solutions and Waste Chute Cleaning. We at WBCM Environmental strive to offer not only the best in cleaning and odour control but also in customer service!

Vision

We are recognized as the national leader for waste management solutions.

Our industry experience in Bin Cleaning, Odour Control Solutions and Waste Chute Cleaning combined with our environmentally friendly practices allows us to provide solutions to all waste management requirements. Our vision guides our business by describing what we need to accomplish in order to continue achieving sustainable, quality growth.

People: Be a great place to work where people are inspired to be the best they can be.
Portfolio: Educating the wider community on the best practice for Waste Management Solutions.
Partners: Nurture a winning network of customers and suppliers, together we create mutual, enduring value.
Planet: Be a responsible organisation that makes a difference and supports a healthy environment.
Productivity: Meeting deadlines and budget requirements without compromising quality or safety.

Mission

We develop innovative hygiene technology that delivers sustainable outcomes for our clients and enhances the environment we live in.

Fundamental to our success, our core values are a set of beliefs which we rank equally and use to guide our everyday decisions and actions.

Safety – the safety of our staff, our customers, the community and the environment is paramount in our day to day operations.

The environment – Environmental sustainability is at the very core of our business. We strive to be proactive in our approach to reducing the impact on the environment, to preserve and enhance it for future generations.

Our Team – We do our utmost to provide a safe and enjoyable workplace for our employees where we communicate openly, treat each other with respect and provide opportunities for personal growth and development.

Our customers – We pride ourselves on understanding our customers’ needs and delivering superior value for money service.

Innovation – We encourage and embrace new ideas and technology to challenge the past and develop solutions for the future.

Quality – Quality is what sets us apart from our competitors. We have processes, training and audit systems in place to ensure that our quality standards are maintained at all times.

Community – We respect and value the communities we serve and are committed to playing an active role in community programs.

Ethics – We conduct our business to the highest ethical standards. We believe in honesty, equality and accountability and at all times act with integrity.

Culture

Our culture statement reflects the values, skills and behaviours that we have recognised as being important. The list contains values that we want our company to represent based on each of us contributing to its reputation. It also has behaviours and skills that make working here a positive experience knowing that each of us contributes to making this a reality. We know that as our stakeholders recognise this behaviour in us, it will contribute to their experience of our company that will win their loyalty and respect.

Honesty and integrity

Honesty and integrity are our guiding values and we will do what is right for our stakeholders and each other.

Positive Attitude

A positive attitude and excellence empowers us to make our work environment a great place to be. Our people are the foundation of our success, we appreciate and recognise their contributions and encourage passion, energy, inspiration, innovation, determination and achievement through teamwork and is essential for the success and sustainability of our business.

Customer services

At WBCM Environmental Australia we listen, discuss and work cohesively with our Customers to understand their requirements and proactively assists in verification and solution implementation to meet customer objectives and project milestones. We are committed to ‘deliver a WOW experience’ and strive for continuous improvement and enhanced customer satisfaction.

Quality

Just good enough is not good enough for us. We believe that to be an industry leader in quality takes excellence, determination and commitment of every member of our team to raise the bar on quality providing a higher level of service and competence ahead of the competition.

Courtesy and consistency

Strong teams are built on personal relationships and genuine empathy for each other. We ask co-workers how they are doing and listen to what they say. We recognise that clear communications takes effort. We know that each of us have our ups and downs but will consistently make an effort to be courteous to each other.

Knowledge and skills

It doesn’t take long for knowledge and skills to become outdated in a fast-changing world. We must constantly up-skill ourselves to become experts in our chosen field. Our company believes training our people is the key to successful careers.

Creativity

Creativity and independent thinking are part of our business strategy. Embracing change and opportunity is what brought us to where we are today and will shape our future success. We take personal responsibility for searching out the most effective way of achieving best practices and higher quality results.

TESTIMONIALS

WBCM Group Australia is proud to showcase its long list of highly satisfied customers.

“As usual the cleaning standard delivered was exceptionally high and the work was completed without disruption to centre operations. I am impressed with the Vapour Odour Eliminator that has transformed the Brisbane Lane waste room from an often foul smelling area into a space that is now free of any offensive odours. I think the real testament to the quality of this product was the transformation at Westfield Geelong in the waste chute room which was really quite amazing.”
Daniel BoyleSenior Facilities Manager Westfield Shopping Centre Management Co Vic Pty Ltd

“Just wanted to say thank you for the pressure clean of our stairwell and cleaning of the garbage chute. I am confident we will be doing business together for years to come as the result is nothing short of incredible. Our stairwell and chute had not been professionally detailed in many years as I could not imagine that the end result for the reasonable expense would be at this level.”
Darren KrauseUniLodge on Swanston

“Just a quick e mail to let you know that the odour pads and holder grates you supplied are performing exceptionally well – we are impressed indeed! As you know we trialled a number of the pads in high odour areas and we were amazed at how quickly and how well the odour pads worked – and the fact that the odour pads “keep on keeping on” 50% longer than the spray units we had been using. No doubt you can recall the urine smell problem we had in one particular room – no matter what we tried the odour always returned within days. One pad placed on the front of the air conditioner totally eliminated the smell within 8 hours - and the room has remained odour free since then. The cost saving over a twelve month period has been halved (compared to the costing of automatic spray units) which is another plus for us – especially when every dollar counts!
I am more than happy to recommend your product – and being an all Australian company has to be a good thing.
Thanks once again Paul – I can certainly say that you have helped us out immensely.”
GarySalford Park Aged Care

“Just a quick email to let you know that we are really pleased with the clean that Glen has undertaken on the chutes. Very good job and he was a very professional and passionate about his job!

We have had a multitude of comments on how good it has come up.

Thanks for the excellent work”
LeighDeakin University

“First of all I would like to thank you for job very well done last week to cleaning our carousels and waste rooms. Those two Vapour Odour Eliminators in the retail waste room work very well and so far I didn’t received any complaints. Well done.”
GaryFreshwater Place Residential Apartments

“I would like to acknowledge the service that Wheelie Bin Cleaning Man has provided for us since early 2010.

Wheelie Bin Cleaning Man has cleaned the council bins and cabinets on a regular basis at the City of Boroondara. I have found them to be efficient in this cleaning and also proficient at solving any problems that have come about with this work. Wheelie Bin Cleaning Man has also constructed and maintained a reporting system which delivers all the information required for reporting to the council regarding these works.

I would be happy to recommend the services of Wheelie Bin Cleaning Man for bin hygiene and cleaning in the future.”
AdamMetro Urban

“I would like to take a moment to thank you and your staff for your outstanding service over the last two years with JJ Richards and Sons. The work thatr you and your team at Wheelie Bin Cleaning Man undertake for us which includes the cleaning and sanitising of our garbage and recycling public place bins within our council contracts is always of a high standard. Your work is constantly reviewed by JJ Richards and council by way of physical audits and has always met the standard. Averaging 280 - 300 public placed waste bins and cabinets cleaned each month, Wheelie Bin Cleaning Man continues to deliver JJ Richards and Sons an exceptional standard without disruption to our collection services. It goes without saying that the professional attitude, communication, and friendly service enhances our business.

I have no hesitation in rcommending Wheelie Bin Cleaning Man and welcome all personal references.”
ShannonJJ Richards and Sons Pty Ltd